Refund Policy for Al Mustafa Quran Academy

At Al Mustafa Quran Academy, we strive to provide a satisfactory learning experience for all our students. This Refund Policy outlines our guidelines regarding refunds for our online Quran classes. Please read this policy carefully before enrolling in our courses.

Free Trial Classes:

• We offer free trial classes to give prospective students an opportunity to experience our teaching methodology and assess their compatibility with our program.
• The free trial classes are intended to help students make an informed decision before enrolling in a paid course.

Refund Eligibility:

• After enrolling in a paid course, the first class is considered a non-refundable session.
• If a student decides to discontinue the course after the first class, no refund will be provided for the paid amount.

Course Cancellation or Termination:

• In the unlikely event that Al Mustafa Quran Academy cancels a course, students will be offered the option to reschedule the course or receive a full refund for the remaining classes.
• If a student violates the academy’s code of conduct or fails to comply with our policies, we reserve the right to terminate their enrollment without a refund.

Contact and Communication:

• Students are responsible for maintaining open lines of communication with Al Mustafa Quran Academy regarding any concerns or issues related to their course.
• We encourage students to promptly communicate any difficulties they may face during the learning process to our support team for appropriate assistance.

Payment Disputes:

If a student initiates a payment dispute or chargeback with their financial institution without first contacting Al Mustafa Quran Academy, it may result in the termination of their access to the course without a refund.

Exceptional Circumstances:

Al Mustafa Quran Academy understands that exceptional circumstances may arise. In such cases, we will assess the situation on an individual basis and determine the appropriate course of action, which may include a partial refund or credit towards future courses.

Policy Updates:

• This Refund Policy may be subject to change without prior notice. Any updates will be posted on our website, and the revised policy will be effective immediately.

If you have any questions or concerns regarding our Refund Policy, please contact our support team at info@almustafaquranacademy.com.